Custom Order & Personal Shopping
Looking for a US product you can’t find in the UK? We’d love to help ✨
At States & Seasons, we offer custom orders and personal shopping requests for authentic US products beyond what’s currently available on our website.
Whether you’re searching for your favourite Target products, limited edition releases, clothing, accessories or specific makeup items, we’ll do our best to source them for you.
Use the form below to contact us about custom orders and personal shopping requests.
While we can’t guarantee every request, we’re always happy to try and source the most requested items for our customers.
How It Works
- Send us your request using the contact form below.
- Include as much detail as possible (product name, shade, scent, size, screenshots, links etc.)
- We’ll confirm availability, pricing, and estimated arrival times.
- Once approved and payment has been made, we’ll source your items and keep you updated throughout the process.
Important Information
- Full payment is required before custom items are ordered
- Custom and personal shopping orders are non-refundable
- As items are specially sourced from the US, we’re unable to return them once purchased
- Availability and turnaround times may vary depending on the retailer and product demand
We aim to respond to all enquiries as quickly as possible during working hours 💌